FREQUENTLY ASKED QUESTIONS

  • How do I register for the TNS course?

    To register visit our Courses page for detailed information.

  • How many CE hours do I need to renew my TNS license?

    TNSs opting to renew by CE must accrue a minimum of 64 hours of trauma related activities every 4 years.

    To download the CE summary sheet click here.

    For details on TNS license renewal click here.

    For approved TNS CEs click here.

  • What will I do if I didn’t get a notice from IDPH and it has been over 10 working days since TNSCC document submission, excluding holidays?

    Most common reasons:

  • What will I do if I did not receive a Notice, so no PIN#?
    • Contact IDPH @ 217-785-2080 or
    • Email DPH.EMTLIC@illinois.gov or
    • Contact a TNS Course Coordinator to ask for your PIN. Click here to find your nearest TNS coordinator in your area.
  • What will I do if I missed the 40 – 90 day window for CE submission to TNSCC?

    Contact TNSCC. A $10 priority review fee is required payable to TNSCC’s site.

    Click here to find your nearest TNS course coordinator in your area.

  • What will I do if I missed the deadline and my license has expired?

    Contact your TNSCC.

    Click here to find your nearest TNS course coordinator in your area.

  • What will I do if my TNS license lapsed more than 60 days.

    Your TNS license is no longer valid. Your options to regain licensure are to Challenge the exams or retake the course. Contact your TNSCC.

    Click here to find your nearest TNS course coordinator in your area.

  • Where do I get CEs to renew my TNS?

    See accepted CEs list in our Continuing Education page.

  • Where can I find information about the TNS renewal process- forms to use, approved hours, etc?

    For details on TNS license renewal click here.

    To download the CE summary sheet click here.

    See accepted CEs list in our Continuing Education page.

  • Can I renew by Exam?

    Yes. For more information on TNS license renewal by exam click here.

  • How do I contact a TNS Course Coordinator?

    To contact your TNS Course Coordinator click here.

  • How do I change my name or my address for my license?

    For address change, you must go online on this IDPH website or copy the link below and paste it on your browser.

    https://emslic.dph.illinois.gov/GLSuiteWeb/clients/ildohems/private/Shared/OnlineServices.aspx

    For name changes, this must be processed with the IDPH EMS Division directly by contacting them at (217)785-2080. Submit copies of acceptable legal documents that verify the name change.

  • My name is changing soon. Which name do I submit for licensure?

    Submit the name that you will be using when the license arrives. Then change your surname when that reality occurs: Requires contact and verification documents. Contact IDPH @ (217)785-2080 or send an email to DPH.EMTLIC@illinois.gov asking for direction.

  • What will I do if I lost my PIN for license renewal?

    Contact/email your closest TNS Course Coordinator asking for assistance. They can reach out to IDPH and determine if a transposition error or some other rare variant has occurred.

    Click here to find your nearest TNS coordinator in your area.